● Global Process Owner · P2P · O2C · R2R · GBS

Finance transformation that shows up in the numbers.

Global Process Owner and finance transformation leader with 10+ years in Global Business Services. I turn automation and operating model change into measured value, delivered across multinational companies. Now leading Global Order to Cash for Sodexo within a multi-year transformation mandate.

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Vasco Monteiro speaking at the 26th European SSON, Shared Services and Outsourcing Week — Vasco Monteiro26th European SSON

Yearly run-rate savings: €2.9M; Delivered by 2026
Capacity released: 71FTE; ≈97,000 hours a year
Yearly working capital improvement: €2.05M; Delivered by 2026
Cumulative savings: €9M; Until 2026

§01What I do

Ten years inside global finance operations, on the side that has to make the number true.

Global process ownership

E2E owner of the O2C (current) and P2P/T&E (previous) Core model deployment across different countries. Design, Fit & Gap arbitration, adoption, controls and KPI governance.

Transformation delivery

SAP S/4HANA, Microsoft D365, OpenText VIM, Sidetrade, BlackLine and Concur deployments, backed by business cases, benefits tracking and post go-live stabilisation.

AI & automation

AI supplier statement and duplicate payment controls, AI agents in collections, process mining and RPA. Each one tied to a measured FTE or cash outcome.

Leadership

Global teams, including offshore delivery with a BPO team in India. Executive partner to CFOs, regional finance, IT and system integrators across Europe, North America, LATAM and APAC.

§02Selected work3 case studies

Where the numbers came from.

0185% touchless invoices across several countriesInvoice automation rolled out across several countries, covering 1.5M invoices a year, with 85% now processed with no manual touch.85% touchless 1.5M invoices a year 02AI supplier controls that released €2M of working capitalAI applied to invoice duplicates, invoice quality errors, supplier statement reconciliation and supplier queries, on top of a supplier lifecycle portal.€2.05M working capital 21 FTE 03A leaner P2P operating model and payments teamControls automation, process mining, payment automation and team design, delivered step by step over several years.14 FTE €548k a year

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§03Speaking & mediaVideo · 3 min

On stage at the 26th European SSON.

Shared Services & Outsourcing Week

Main stage session on O2C Intelligence 2030: How Agentic AI is redefining O2C, in front of GBS and finance leaders from across Europe.

Interview with Sidetrade · SSON Lisbon 2026 · 3 min

Vasco Monteiro speaking on the main stage at the 26th European SSON

Vasco Monteiro presenting to a room of finance leaders

Vasco Monteiro presenting with a microphone beside a flip chart

§04ResourcesFree

Free tool

Automation Business Case Calculator

Size the FTE and euro value of an automation idea in 3 minutes, on the same conservative FTE basis used for every number on this site.

Open the calculator →

§05InsightsWeekly · First issue 10 Nov

The Operating Model

One email a week from inside a live transformation: what I tried, what the numbers did, and what I would do differently. Written for finance and GBS leaders who own a process and have a target to hit.

§06About

I help finance organisations turn transformation into value you can count.

01Standard before automation.
02Numbers before narrative.
03Adoption is part of delivery.

More about me →Read the letter